Self-drive to meeting point (free parking) - meeting point will be informed after booking is confirmed.

Commencing 45 minutes before Sunrise (Approx: 4.00 am Summer, 4.45-5.30 am Autumn & Spring, 6.00 am Winter).

Passengers can assist with inflation and deflation of balloon (optional).

Approx. 1 hour balloon flight, in-flight commentary and restaurant breakfast.

Optional purchase of in flight balloon photos.

Self-drive back to Hotel.

• Flight time of approximately one hour.
• Full Flight commentary.
• Restaurant Breakfast.
• Personalised commemorative flight certificate.
• Flight program insurance and GST.

• Own expense.
• Return coach Transfers.
• Photo and video packages.

• Bookings are essential and subject to availability at time of booking.
• Individual Passenger Booking - refers to a booking of 3 people or less booked at the same time, in the one scheduled flight date.
• Group Passenger Booking - refers to a booking of 4 or more people booked at the same time, in the one scheduled flight date.
• Travelers may wish to purchase their own insurance.
• Meeting time is 45 minutes before sunrise.
• Passenger safety is our first concern & priority. We reserve the right to cancel a flight, if weather conditions are unsuitable to fly on the day. You may choose to reschedule for another day.
• Age requirements: Minimum age of this activity is 6 years old. Children are welcome and must be accompanied by a paying adult.
• Please wear comfortable layers of outdoor clothing to match the season, a hat and sturdy shoes for the morning dew. No open footwear or high heels are allowed.
• Bring your camera to capture the wonderful experience. Remember to charge your batteries.
• Bring money for purchasing your in flight balloon photos.
• Weight notification: Floating Images will require, for flight manifest purposes all passengers' names and estimated weights (in kilograms). Please advise the booking office if any client is over 90 kilograms, or have any medical issues. As weight is an important factor in a hot air balloon; passengers weighing 115 kg or over may attract a 50% surcharge. Due to safety factors passengers over 130 kg cannot participate in hot air ballooning.
• Due to safety reasons we do not fly pregnant women and children under 6 years old.
• Under no circumstances will Floating Images be liable for direct, indirect, consequential or incidental damages including but not limited to lost or damaged property, lost profits or savings or damages for disappointment.
• Floating Images may arrange for the hot air ballooning to be performed under a 'code-sharing' arrangement, i.e. it may subcontract another ballooning company to provide you with your flight. In such instances, Floating Images accepts no liability in connection with such services or for any loss, injury, or damage to or in respect of any person or property. Floating Images reserves the right to alter contents of products and location when deemed necessary. Floating Images does however warrant providing services of equal nature and value.

• Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
• Once booking is confirmed, any cancellation or amendment request received before 15days of activity start date plus 3 working days, only administration charges will apply;
• Once booking is confirmed, any cancellation or amendment request received within 15days of activity start date plus 3 working days or ‘No Shows’, no refund will be issued.
• A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.
• If the booking flight has been cancelled by Floating Images due to inclement weather or flight safety conditions, please contact Starhoptour soon as possible to rebook. The booking details will go into "open dated" status in bookings system, and the validity date is automatically extended for 3 months. We do ask that you contact Starhoptour within 90 days to arrange another flight. If the rescheduling of the flight exceeds 90 days, and if there is a price difference since the initial booking date, an adjustment and additional fare payment plus administration charges may be necessary. Rebooking must be done within 12 months of the first cancelled flight date. If rebooking the flight is not possible due to special circumstances, refunds may be considered upon request. There will be no refunds for bookings held on our system for longer than 6 months. Refunds may incur a AUD25.00 administration fee plus an administration charges will be charged.

Self-drive to meeting point (free parking) - meeting point will be informed after booking is confirmed.

Commencing 45 minutes before Sunrise (Approx: 4.00 am Summer, 4.45-5.30 am Autumn & Spring, 6.00 am Winter).

Passengers can assist with inflation and deflation of balloon (optional).

Approx. 1 hour balloon flight, in-flight commentary.

Optional purchase of in flight balloon photos.

Self-drive back to Hotel.

• Flight time of approximately one hour.
• Full Flight commentary.
• Personalised commemorative flight certificate.
• Flight program insurance and GST.

• Own expense.
• Return coach Transfers.
• Photo and video packages.

• Bookings are essential and subject to availability at time of booking.
• Individual Passenger Booking - refers to a booking of 3 people or less booked at the same time, in the one scheduled flight date.
• Group Passenger Booking - refers to a booking of 4 or more people booked at the same time, in the one scheduled flight date.
• Travelers may wish to purchase their own insurance.
• Meeting time is 45 minutes before sunrise.
• Passenger safety is our first concern & priority. We reserve the right to cancel a flight, if weather conditions are unsuitable to fly on the day. You may choose to reschedule for another day.
• Age requirements: Minimum age of this activity is 6 years old. Children are welcome and must be accompanied by a paying adult.
• Please wear comfortable layers of outdoor clothing to match the season, a hat and sturdy shoes for the morning dew. No open footwear or high heels are allowed.
• Bring your camera to capture the wonderful experience. Remember to charge your batteries.
• Bring money for purchasing your in flight balloon photos.
• Weight notification: Floating Images will require, for flight manifest purposes all passengers' names and estimated weights (in kilograms). Please advise the booking office if any client is over 90 kilograms, or have any medical issues. As weight is an important factor in a hot air balloon; passengers weighing 115 kg or over may attract a 50% surcharge. Due to safety factors passengers over 130 kg cannot participate in hot air ballooning.
• Due to safety reasons we do not fly pregnant women and children under 6 years old.
• Under no circumstances will Floating Images be liable for direct, indirect, consequential or incidental damages including but not limited to lost or damaged property, lost profits or savings or damages for disappointment.
• Floating Images may arrange for the hot air ballooning to be performed under a 'code-sharing' arrangement, i.e. it may subcontract another ballooning company to provide you with your flight. In such instances, Floating Images accepts no liability in connection with such services or for any loss, injury, or damage to or in respect of any person or property. Floating Images reserves the right to alter contents of products and location when deemed necessary. Floating Images does however warrant providing services of equal nature and value.

• Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
• Once booking is confirmed, any cancellation or amendment request received before 15days of activity start date plus 3 working days, only administration charges will apply;
• Once booking is confirmed, any cancellation or amendment request received within 15days of activity start date plus 3 working days or ‘No Shows’, no refund will be issued.
• A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.
• If the booking flight has been cancelled by Floating Images due to inclement weather or flight safety conditions, please contact Starhoptour soon as possible to rebook. The booking details will go into "open dated" status in bookings system, and the validity date is automatically extended for 3 months. We do ask that you contact Starhoptour within 90 days to arrange another flight. If the rescheduling of the flight exceeds 90 days, and if there is a price difference since the initial booking date, an adjustment and additional fare payment plus administration charges may be necessary. Rebooking must be done within 12 months of the first cancelled flight date. If rebooking the flight is not possible due to special circumstances, refunds may be considered upon request. There will be no refunds for bookings held on our system for longer than 6 months. Refunds may incur a AUD25.00 administration fee plus an administration charges will be charged.