Heart Island Adventure Experience Package (Hamilton Island Resort)

Major Attraction:

Hamilton Island, Great Barrier Reef, Whitehaven Beach, Whitsundays

Please contact your travel agent or planner to get more information or to make a booking.

Description

Part of the Whitsundays, and in the heart of the Great Barrier Reef, Hamilton Island is one of Australia’s most spectacular and sought-after holiday destinations. On a holiday to Hamilton Island, you'll be surrounded by pristine white beaches, and a kaleidoscope of coral and marine life. Hamilton Island is a perfect base for exploring the Great Barrier Reef and world-famous Whitehaven Beach.

Heart Island Adventure Experience：

Located in the Great Barrier Reef, the newly opened Heart Island offers a unique, James Bond experience starting with a 30 minute helicopter flight over Whitehaven Beach, Hill Inlet and Heart Reef. Once you have landed on the private Heart Island pontoon helipad, you have 90 minutes to explore the lagoon, or simply relax and enjoy the sea breeze. This exclusive tour is available to just six guests per visit and includes a once in a lifetime boat ride around the famous Heart Reef.

Itinerary Plan

4N Palm Bungalows (BSG)

Activity Arrangement

4 nights accommodation at Palm Bungalows

Day 1: Check in at 14:00

Day 2: Free day

Day 3: Journey to the Heart Tour:

Heart Reef Experience is an Activity Provider Product operated by Hamilton Island Air. See Heart Reef and some of the Whitsunday’s most renowned sights from above, including Whitehaven Beach and Hill Inlet, with a spectacular 60-

minute return helicopter trip from Hamilton Island to Heart Island Pontoon.

Spend 90 minutes relaxing in style on the spectacular Heart Island Pontoon, which features an incredible mirrored exterior, luxury fittings and a breathtaking outlook over the Great Barrier Reef.

Explore the turquoise Lagoon in a glass bottom boat tour, or swim or snorkel at your own pace.Swim inside the pontoon, which features as a shallow undercover pool. Tour duration: 3 hours

Day 4: Free day

Day 5: Check out at 10:00

Accommodation: Palm Bungalows

The Palm Bungalows are delightful freestanding accommodation situated in a palm fringed tropical garden setting, each with its own balcony and outdoor furniture. This is the perfect option for those who want a romantic, affordable island holiday with the added privacy that a garden bungalow provides.

Max 4pax (2 Adult & 2 Children); Room Size: 43 m2

Inclusions

4 nights accommodation at Palm Bungalow
Full buffet breakfast daily for each person
Journey to the Heart Tour by Explore Group for each person
Return Hamilton Island Airport / Marina hotel transfers (arrival/departure details must be provided)
Use of catamarans, kayaks, stand-up paddle boards, windsurfers & snorkelling equipment
Unlimited use of the scheduled 'Island Shuttle' service (7:00am – 11:00pm daily)
Use of gym, spa, sauna and tennis court hire
Kids Stay and Eat Free Program

Exclusions

Food and Beverages (unless specified)
Own expense

Attention Items

Bookings are essential.
The package rates are applicable for persons 13+ years. Rates for additional persons 0-12 years inclusive are available on request.
Tour inclusion will be booked on 3rd day of stay unless specified, with the 1st day being the day of arrival. Notification will be sent if dates are unavailable or if alternative dates have been booked. It is the guests’ responsibility to go to Hamilton Island Tour Desk to reconfirm or amend these tours. Any unused package inclusions are non-refundable.
Tour is subject to weather conditions.
Please bring your hat, towel, sunscreen, swimmers, cash or credit card for extra drinks or souvenirs, light jacket or warm clothes for after swimming.
Please be aware at the time of booking the correct Guest name, booking date and Room Type must be provided. Any changes can result in the booking being cancelled, cancellation fees applying and / or a loss of the room allotment.

Change and Cancellation

Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
In General:
Once booking is confirmed, any cancellation or amendment request received before 14 days of activity/check-in start date plus 3 working days, only administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 8-14 days of activity/check-in start date plus 3 working days, 20% of the transaction amount plus administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 7 days of activity/check-in start date plus 3 working days, or ‘No Shows’, no refund will be issued.
A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.

Language	：	English
Hotel pickup & dropoff	：	Included
Total time	：	5D4N

4N Reef View Hotel (Reef View Garden RSG)

Activity Arrangement

4 nights accommodation at Reef View Hotel (Reef View Garden RSG)

Day 1: Check in at 14:00

Day 2: Free day

Day 3: Journey to the Heart Tour:

Heart Reef Experience is an Activity Provider Product operated by Hamilton Island Air.

See Heart Reef and some of the Whitsunday’s most renowned sights from above, including Whitehaven Beach and Hill Inlet, with a spectacular 60-

minute return helicopter trip from Hamilton Island to Heart Island Pontoon.

Spend 90 minutes relaxing in style on the spectacular Heart Island Pontoon, which features an incredible mirrored exterior, luxury fittings and a breathtaking outlook over the Great Barrier Reef.

Explore the turquoise Lagoon in a glass bottom boat tour, or swim or snorkel at your own pace.Swim inside the pontoon, which features as a shallow undercover pool. Tour duration: 3 hours

Day 4: Free day

Day 5: Check out at 10:00

Accommodation: Reef View Hotel:

The Reef View Hotel features extremely spacious, well-appointed rooms all with private balconies overlooking either tropical gardens or the breathtaking vista of the Coral Sea. The upper most floors boast a range of luxuriously appointed suites. All rooms face the sea & are complete with outdoor furniture to experience the spectacular sunrises & sunsets.

Room Options:

Garden View: Max 4pax; 65m2

Carol Sea View: Max 4pax; 65m2

King Carol Sea View: Max 1A2C or 2A1C; 65m2

Reef Family: Max 6pax; 97m2

Reef Suite: Max 2pax; 130m2

Inclusions

4 nights accommodation at Reef View Hotel (Reef View Garden RSG)
Full buffet breakfast daily for each person
Journey to the Heart Tour by Explore Group for each person
Return Hamilton Island Airport / Marina hotel transfers (arrival/departure details must be provided)
Use of catamarans, kayaks, stand-up paddle boards, windsurfers & snorkelling equipment
Unlimited use of the scheduled 'Island Shuttle' service (7:00am – 11:00pm daily)
Use of gym, spa, sauna and tennis court hire
Kids Stay and Eat Free Program

Exclusions

Food and Beverages (unless specified)
Own expense

Attention Items

Bookings are essential.
The package rates are applicable for persons 13+ years. Rates for additional persons 0-12 years inclusive are available on request.
Tour inclusion will be booked on 3rd day of stay unless specified, with the 1st day being the day of arrival. Notification will be sent if dates are unavailable or if alternative dates have been booked. It is the guests’ responsibility to go to Hamilton Island Tour Desk to reconfirm or amend these tours. Any unused package inclusions are non-refundable.
Tour is subject to weather conditions.
Please bring your hat, towel, sunscreen, swimmers, cash or credit card for extra drinks or souvenirs, light jacket or warm clothes for after swimming.
Please be aware at the time of booking the correct Guest name, booking date and Room Type must be provided. Any changes can result in the booking being cancelled, cancellation fees applying and / or a loss of the room allotment.

Change and Cancellation

Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
In General:
Once booking is confirmed, any cancellation or amendment request received before 14 days of activity/check-in start date plus 3 working days, only administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 8-14 days of activity/check-in start date plus 3 working days, 20% of the transaction amount plus administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 7 days of activity/check-in start date plus 3 working days, or ‘No Shows’, no refund will be issued.
A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.

Language	：	English
Hotel pickup & dropoff	：	Included
Total time	：	5D4N

4N Reef View Hotel (Reef View Coral Sea RSS)

Activity Arrangement

4 nights accommodation at Reef View Hotel (Reef View Coral Sea RSS)

Day 1: Check in at 14:00

Day 2: Free day

Day 3: Journey to the Heart Tour:

Heart Reef Experience is an Activity Provider Product operated by Hamilton Island Air.

See Heart Reef and some of the Whitsunday’s most renowned sights from above, including Whitehaven Beach and Hill Inlet, with a spectacular 60-

minute return helicopter trip from Hamilton Island to Heart Island Pontoon.

Spend 90 minutes relaxing in style on the spectacular Heart Island Pontoon, which features an incredible mirrored exterior, luxury fittings and a breathtaking outlook over the Great Barrier Reef.

Explore the turquoise Lagoon in a glass bottom boat tour, or swim or snorkel at your own pace.Swim inside the pontoon, which features as a shallow undercover pool. Tour duration: 3 hours

Day 4: Free day

Day 5: Check out at 10:00

Accommodation: Reef View Hotel:

Room Options:

Garden View: Max 4pax; 65m2

Carol Sea View: Max 4pax; 65m2

King Carol Sea View: Max 1A2C or 2A1C; 65m2

Reef Family: Max 6pax; 97m2

Reef Suite: Max 2pax; 130m2

Inclusions

4 nights accommodation at Reef View Hotel (Reef View Coral Sea RSS)
Full buffet breakfast daily for each person
Journey to the Heart Tour by Explore Group for each person
Return Hamilton Island Airport / Marina hotel transfers (arrival/departure details must be provided)
Use of catamarans, kayaks, stand-up paddle boards, windsurfers & snorkelling equipment
Unlimited use of the scheduled 'Island Shuttle' service (7:00am – 11:00pm daily)
Use of gym, spa, sauna and tennis court hire
Kids Stay and Eat Free Program

Exclusions

Food and Beverages (unless specified)
Own expense

Attention Items

Bookings are essential.
The package rates are applicable for persons 13+ years. Rates for additional persons 0-12 years inclusive are available on request.
Tour inclusion will be booked on 3rd day of stay unless specified, with the 1st day being the day of arrival. Notification will be sent if dates are unavailable or if alternative dates have been booked. It is the guests’ responsibility to go to Hamilton Island Tour Desk to reconfirm or amend these tours. Any unused package inclusions are non-refundable.
Tour is subject to weather conditions.
Please bring your hat, towel, sunscreen, swimmers, cash or credit card for extra drinks or souvenirs, light jacket or warm clothes for after swimming.
Please be aware at the time of booking the correct Guest name, booking date and Room Type must be provided. Any changes can result in the booking being cancelled, cancellation fees applying and / or a loss of the room allotment.

Change and Cancellation

Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
In General:
Once booking is confirmed, any cancellation or amendment request received before 14 days of activity/check-in start date plus 3 working days, only administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 8-14 days of activity/check-in start date plus 3 working days, 20% of the transaction amount plus administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 7 days of activity/check-in start date plus 3 working days, or ‘No Shows’, no refund will be issued.
A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.

Language	：	English
Hotel pickup & dropoff	：	Included
Total time	：	5D4N

4N Reef View Hotel (Reef View King Coral Sea RSS-P)

Activity Arrangement

4 nights accommodation at Reef View Hotel (Reef View King Coral Sea RSS-P)

Day 1: Check in at 14:00

Day 2: Free day

Day 3: Journey to the Heart Tour:

Heart Reef Experience is an Activity Provider Product operated by Hamilton Island Air.

See Heart Reef and some of the Whitsunday’s most renowned sights from above, including Whitehaven Beach and Hill Inlet, with a spectacular 60-

minute return helicopter trip from Hamilton Island to Heart Island Pontoon.

Spend 90 minutes relaxing in style on the spectacular Heart Island Pontoon, which features an incredible mirrored exterior, luxury fittings and a breathtaking outlook over the Great Barrier Reef.

Explore the turquoise Lagoon in a glass bottom boat tour, or swim or snorkel at your own pace.Swim inside the pontoon, which features as a shallow undercover pool. Tour duration: 3 hours

Day 4: Free day

Day 5: Check out at 10:00

Accommodation: Reef View Hotel:

Room Options:

Garden View: Max 4pax; 65m2

Carol Sea View: Max 4pax; 65m2

King Carol Sea View: Max 1A2C or 2A1C; 65m2

Reef Family: Max 6pax; 97m2

Reef Suite: Max 2pax; 130m2

Inclusions

4 nights accommodation at Reef View Hotel (Reef View King Coral Sea RSS-P)
Full buffet breakfast daily for each person
Journey to the Heart Tour by Explore Group for each person
Return Hamilton Island Airport / Marina hotel transfers (arrival/departure details must be provided)
Use of catamarans, kayaks, stand-up paddle boards, windsurfers & snorkelling equipment
Unlimited use of the scheduled 'Island Shuttle' service (7:00am – 11:00pm daily)
Use of gym, spa, sauna and tennis court hire
Kids Stay and Eat Free Program

Exclusions

Food and Beverages (unless specified)
Own expense

Attention Items

Bookings are essential.
The package rates are applicable for persons 13+ years. Rates for additional persons 0-12 years inclusive are available on request.
Tour inclusion will be booked on 3rd day of stay unless specified, with the 1st day being the day of arrival. Notification will be sent if dates are unavailable or if alternative dates have been booked. It is the guests’ responsibility to go to Hamilton Island Tour Desk to reconfirm or amend these tours. Any unused package inclusions are non-refundable.
Tour is subject to weather conditions.
Please bring your hat, towel, sunscreen, swimmers, cash or credit card for extra drinks or souvenirs, light jacket or warm clothes for after swimming.
Please be aware at the time of booking the correct Guest name, booking date and Room Type must be provided. Any changes can result in the booking being cancelled, cancellation fees applying and / or a loss of the room allotment.

Change and Cancellation

Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
In General:
Once booking is confirmed, any cancellation or amendment request received before 14 days of activity/check-in start date plus 3 working days, only administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 8-14 days of activity/check-in start date plus 3 working days, 20% of the transaction amount plus administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 7 days of activity/check-in start date plus 3 working days, or ‘No Shows’, no refund will be issued.
A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.

Language	：	English
Hotel pickup & dropoff	：	Included
Total time	：	5D4N

4N Reef View Hotel (Reef View Family RFR)

Activity Arrangement

4 nights accommodation at Reef View Hotel (Reef View Family RFR)

Day 1: Check in at 14:00

Day 2: Free day

Day 3: Journey to the Heart Tour:

Heart Reef Experience is an Activity Provider Product operated by Hamilton Island Air.

See Heart Reef and some of the Whitsunday’s most renowned sights from above, including Whitehaven Beach and Hill Inlet, with a spectacular 60-

minute return helicopter trip from Hamilton Island to Heart Island Pontoon.

Spend 90 minutes relaxing in style on the spectacular Heart Island Pontoon, which features an incredible mirrored exterior, luxury fittings and a breathtaking outlook over the Great Barrier Reef.

Explore the turquoise Lagoon in a glass bottom boat tour, or swim or snorkel at your own pace.Swim inside the pontoon, which features as a shallow undercover pool. Tour duration: 3 hours

Day 4: Free day

Day 5: Check out at 10:00

Accommodation: Reef View Hotel:

Room Options:

Garden View: Max 4pax; 65m2

Carol Sea View: Max 4pax; 65m2

King Carol Sea View: Max 1A2C or 2A1C; 65m2

Reef Family: Max 6pax; 97m2

Reef Suite: Max 2pax; 130m2

Inclusions

4 nights accommodation at Reef View Hotel (Reef View Family RFR)
Full buffet breakfast daily for each person
Journey to the Heart Tour by Explore Group for each person
Return Hamilton Island Airport / Marina hotel transfers (arrival/departure details must be provided)
Use of catamarans, kayaks, stand-up paddle boards, windsurfers & snorkelling equipment
Unlimited use of the scheduled 'Island Shuttle' service (7:00am – 11:00pm daily)
Use of gym, spa, sauna and tennis court hire
Kids Stay and Eat Free Program

Exclusions

Food and Beverages (unless specified)
Own expense

Attention Items

Bookings are essential.
The package rates are applicable for persons 13+ years. Rates for additional persons 0-12 years inclusive are available on request.
Tour inclusion will be booked on 3rd day of stay unless specified, with the 1st day being the day of arrival. Notification will be sent if dates are unavailable or if alternative dates have been booked. It is the guests’ responsibility to go to Hamilton Island Tour Desk to reconfirm or amend these tours. Any unused package inclusions are non-refundable.
Tour is subject to weather conditions.
Please bring your hat, towel, sunscreen, swimmers, cash or credit card for extra drinks or souvenirs, light jacket or warm clothes for after swimming.
Please be aware at the time of booking the correct Guest name, booking date and Room Type must be provided. Any changes can result in the booking being cancelled, cancellation fees applying and / or a loss of the room allotment.

Change and Cancellation

Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
In General:
Once booking is confirmed, any cancellation or amendment request received before 14 days of activity/check-in start date plus 3 working days, only administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 8-14 days of activity/check-in start date plus 3 working days, 20% of the transaction amount plus administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 7 days of activity/check-in start date plus 3 working days, or ‘No Shows’, no refund will be issued.
A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.

Language	：	English
Hotel pickup & dropoff	：	Included
Total time	：	5D4N

4N Reef View Hotel (Reef View Suite RES)

Activity Arrangement

4 nights accommodation at Reef View Hotel (Reef View Suite RES)

Day 1: Check in at 14:00

Day 2: Free day

Day 3: Journey to the Heart Tour:

Heart Reef Experience is an Activity Provider Product operated by Hamilton Island Air.

See Heart Reef and some of the Whitsunday’s most renowned sights from above, including Whitehaven Beach and Hill Inlet, with a spectacular 60-

minute return helicopter trip from Hamilton Island to Heart Island Pontoon.

Spend 90 minutes relaxing in style on the spectacular Heart Island Pontoon, which features an incredible mirrored exterior, luxury fittings and a breathtaking outlook over the Great Barrier Reef.

Explore the turquoise Lagoon in a glass bottom boat tour, or swim or snorkel at your own pace.Swim inside the pontoon, which features as a shallow undercover pool. Tour duration: 3 hours

Day 4: Free day

Day 5: Check out at 10:00

Accommodation: Reef View Hotel:

Room Options:

Garden View: Max 4pax; 65m2

Carol Sea View: Max 4pax; 65m2

King Carol Sea View: Max 1A2C or 2A1C; 65m2

Reef Family: Max 6pax; 97m2

Reef Suite: Max 2pax; 130m2

Inclusions

4 nights accommodation at Reef View Hotel (Reef View Suite RES)
Full buffet breakfast daily for each person
Journey to the Heart Tour by Explore Group for each person
VIP Return Hamilton Island Airport / Marina hotel transfers (arrival/departure details must be provided)
Use of catamarans, kayaks, stand-up paddle boards, windsurfers & snorkelling equipment
Unlimited use of the scheduled 'Island Shuttle' service (7:00am – 11:00pm daily)
Use of gym, spa, sauna and tennis court hire
Daily newspaper
Kids Stay and Eat Free Program

Exclusions

Food and Beverages (unless specified)
Own expense

Attention Items

Bookings are essential.
The package rates are applicable for persons 13+ years. Rates for additional persons 0-12 years inclusive are available on request.
Tour inclusion will be booked on 3rd day of stay unless specified, with the 1st day being the day of arrival. Notification will be sent if dates are unavailable or if alternative dates have been booked. It is the guests’ responsibility to go to Hamilton Island Tour Desk to reconfirm or amend these tours. Any unused package inclusions are non-refundable.
Tour is subject to weather conditions.
Please bring your hat, towel, sunscreen, swimmers, cash or credit card for extra drinks or souvenirs, light jacket or warm clothes for after swimming.
Please be aware at the time of booking the correct Guest name, booking date and Room Type must be provided. Any changes can result in the booking being cancelled, cancellation fees applying and / or a loss of the room allotment.

Change and Cancellation

Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
In General:
Once booking is confirmed, any cancellation or amendment request received before 14 days of activity/check-in start date plus 3 working days, only administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 8-14 days of activity/check-in start date plus 3 working days, 20% of the transaction amount plus administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 7 days of activity/check-in start date plus 3 working days, or ‘No Shows’, no refund will be issued.
A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.

Language	：	English
Hotel pickup & dropoff	：	Included
Total time	：	5D4N

4N Beach Club

Activity Arrangement

4 nights accommodation at Beach Club

Day 1: Check in at 14:00

Day 2: Free day

Day 3: Journey to the Heart Tour:

Heart Reef Experience is an Activity Provider Product operated by Hamilton Island Air.

See Heart Reef and some of the Whitsunday’s most renowned sights from above, including Whitehaven Beach and Hill Inlet, with a spectacular 60-

minute return helicopter trip from Hamilton Island to Heart Island Pontoon.

Spend 90 minutes relaxing in style on the spectacular Heart Island Pontoon, which features an incredible mirrored exterior, luxury fittings and a breathtaking outlook over the Great Barrier Reef.

Explore the turquoise Lagoon in a glass bottom boat tour, or swim or snorkel at your own pace.Swim inside the pontoon, which features as a shallow undercover pool. Tour duration: 3 hours

Day 4: Free day

Day 5: Check out at 10:00

Accommodation: Beach Club

With its absolute beachfront location, the Beach Club offers an intimate holiday experience that is perfect for couples. Set in tropical landscaped gardens, all rooms in this boutique hotel face directly onto Catseye Beach, each with their own private courtyard or balcony.

Max 2pax; 40m2

Inclusions

4 nights accommodation at Beach Club
A la carte breakfast for Beach Club guests
Journey to the Heart Tour by Explore Group for each person
VIP Return Hamilton Island Airport / Marina hotel transfers
Use of catamarans, kayaks, stand-up paddle boards, windsurfers & snorkelling equipment
VIP chauffeur service for duration of stay
Use of gym, spa, sauna and tennis court hire
Exclusive use of Beach Club lounge, Infinity Edge pool and restaurant

Exclusions

Food and Beverages (unless specified)
Own expense

Attention Items

Bookings are essential.
Beach Club is only for aged 18 or above.
Tour inclusion will be booked on 3rd day of stay unless specified, with the 1st day being the day of arrival. Notification will be sent if dates are unavailable or if alternative dates have been booked. It is the guests’ responsibility to go to Hamilton Island Tour Desk to reconfirm or amend these tours. Any unused package inclusions are non-refundable.
Tour is subject to weather conditions.
Please bring your hat, towel, sunscreen, swimmers, cash or credit card for extra drinks or souvenirs, light jacket or warm clothes for after swimming.
Please be aware at the time of booking the correct Guest name, booking date and Room Type must be provided. Any changes can result in the booking being cancelled, cancellation fees applying and / or a loss of the room allotment.

Change and Cancellation

Cancellation and amendment policies vary by suppliers. Please send request to booking@starhoptour.com for any cancellation or amendment as early as possible. We will process on a best effort basis according to the terms & conditions set by the supplier.
In General:
Once booking is confirmed, any cancellation or amendment request received before 14 days of activity/check-in start date plus 3 working days, only administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 8-14 days of activity/check-in start date plus 3 working days, 20% of the transaction amount plus administration charges will apply.
Once booking is confirmed, any cancellation or amendment request received within 7 days of activity/check-in start date plus 3 working days, or ‘No Shows’, no refund will be issued.
A working day means it is not a weekend or a public holiday in China or Hong Kong SAR.